Terms of service
Terms of Service
Welcome to Ration Ready! These Terms of Service explain how things work when you shop with us. We want to keep it simple, clear, and fair.
By using our website or buying our products, you agree to these terms, so please read on.
Who We Are
We are Kerridge Group 2024 Ltd T/A Ration Ready (“we”, “us”, “our”), and we’re here to provide you with long-life emergency food, survival kit + adventure essentials, and a little peace of mind.
Who Can Use Our Site
You must be 18+ or have a parent/guardian’s permission. Keep your account details safe, you’re responsible for anything that happens through your account.
Our Products
We try our best to represent our products accurately. Colours may look slightly different on your screen, and every batch of food may vary just a touch (all part of the adventure).
Ordering
- When you place an order, it’s an offer to buy. We confirm acceptance via email.
- We may need to cancel or change an order if stock runs out, we’ll always let you know.
- Our products purchased from this website are for personal use, not for commercial resale or export.
Pricing & Payment
- Prices are in local currency NZD for NZ and AUD for AU, and include GST
- Payment must be accurate and authorised. We reserve the right to cancel orders with invalid payment details.
Shipping & Delivery
- Risk of loss passes to you when the order is delivered.
- Delivery times are estimates, not guarantees.
Returns & Refunds
- See our Refunds & Returns Policy for full details.
- Spoiler: once the food is consumed, it’s yours so enjoy responsibly!
Liability
We do our best, but we’re human. We’re not liable for indirect losses, but your consumer rights under the Consumer Guarantees Act and ACL remain intact.
Privacy
We value your privacy, check out our Privacy Policy to see how we handle your info.
Changes
We may update these terms occasionally, your continued use of our site means you accept the new version.
Contact Us
Questions? Feedback? Fun survival stories?
📧 visit our CONTACT PAGE
