Privacy policy
Privacy Policy
We care about your privacy. Here’s how we handle your info:
What We Collect
- Name, email, phone, delivery address.
- Order and payment info (securely processed — we don’t store card numbers).
- Technical info like IP address and browser type.
How We Use It
- Process orders & deliver products.
- Contact you about your order or account.
- Provide customer service.
- Improve our website and services.
- Send marketing emails if you opted in.
Sharing Your Info
- Only with trusted service providers (couriers, Shopify, IT).
- Legal obligations if required.
- We never sell your info.
Cookies
- Used to improve your experience and track site traffic.
- You can disable them, but some features may not work.
Food & Allergens
- Our long-life emergency foods come with ingredient lists.
- You are responsible for checking suitability for allergies or dietary needs.
- We don’t collect or store health info — that’s all you!
Your Rights
- Access your info.
- Correct inaccurate info.
- Opt-out of marketing anytime.
Security & Retention
- We protect your info with reasonable security measures.
- We retain your info only as long as necessary to provide services, comply with law, or resolve disputes.